SUPPORT
Support
Questions about an order, a release, a damaged or incorrect item, a privacy request, an accessibility barrier, or general support can come straight to us at contact@shopjack.ca. Include your order number, the email used at checkout, and the issue you ran into so we can help faster.
- contact@shopjack.ca
- @jack_irvine ->
Support requests are answered manually, so response time can vary around launches, shipments, and weekends. Instagram is best for general contact, not for sensitive order or privacy issues.